Complaint policy

This method pertains to complaints against the JMS editorial staff's policies, procedures, or actions. We appreciate complaints because they provide an opportunity and a motivator for us to improve, and we strive to reply swiftly, courteously, and constructively. Please include the following information in your complaint: journal title, volume number, issue number, paper ID, paper title, and page number.

The following is our definition of a complaint:

• The complainant characterises his or her expression of dissatisfaction as a complaint.
• We assume that the complainant is not merely disagreeing with a choice we made or something we published (which happens all the time), but believes there has been a procedural failure - for example, a long delay or a nasty answer - or a serious misjudgment.
• The complaint must be regarding something that is under the purview of the Journal of Management and Science- either the content or the process.

The Journal of Management and Science is aware of the following complaints:

1. Complaints about authorship
2. Complaints against plagiarism
3. Concurrent publication/simultaneous submission of multiple, duplicate works
4. Misappropriation of research findings